Terms and Conditions

TASER PURCHASE INFORMATION
TASER C2 devices are NOT considered firearms by the US Government. They can be legally carried (concealed or open) without permit required in 43 states. STATES & CITIES WHERE STUN DEVICES ARE PROHIBITED: DC, HI, MA, MI, RI, NY, NJ, WI, Annapolis, Baltimore, Chicago, and Philadelphia.   Smart Life Store will not sell or ship TASER devices to prohibited areas.

DISCLOSURE:  Anti-Felon Background Check Required. Unit will not work until simple background check completed. There is a $9.95 activation fee required. Directions to activate will be received with your purchase. The Anti-Felon Background Check can be done in seconds from the privacy of your own home using a secure website or toll-free (800) number. The background check fee is paid directly to TASER International and is not included in the purchase price of the unit. If you are a convicted felon you cannot carry a TASER.

This is the Privacy Policy for www.smartlifestore.com.

• The email address and personal information from visitors who signup and/or conduct purchases on our website.
• The email address and personal information from the visitors who communicate with us via email.
• Aggregate (General Tracking) information about pages that users visit on our site.
• User specific information about pages that users visits on our site.
• Any information given to us by users that contact us via inquiry form, survey, etc.

The information that we collect is used for:

• Not Shared with any outside organization for commercial purposes. We may still share this information for tracking and other non-commercial purposes.
• Notifying the visitor or customers about promotion or sales that we are currently conducting.
• We do not set any cookies for any purpose.
• If you are currently receiving a newsletter or emails from us and would like to stop receiving them, please notify us by contacting us by email, at the above address.
• With respect to security, we use industry standard encryption technologies, when transferring and receiving data from visitors on our website.
• With respect to sensitive information, we will redirect the user to a secure page either on our site, or to a trusted 3rd party site before transferring or receiving sensitive data. This information may include credit card or banking information, medical information, or other sensitive information.

For questions regarding our privacy policy or website in general, please contact by; email, listed above.

 

RETURN POLICY
Our company insists on outstanding quality, value and service.  To bring you such value and low prices, we adhere to a strict return policy.  All sales are final unless the product is defective.  Custom made and custom fitted products will not be accepted for return under any circumstances.  If you do receive an item that is defective and need to return it, you must notify us within 2 business days of delivery/receiving of your item, and request an RMA.  Our phones are open 24 hours, 7 days a week at 1-800-883-1204.   The returned item must be in new and unused condition, and in the original undamaged packaging.  The item will be evaluated by a third party (manufacturer/warehouse) and accepted for exchange or repair due to manufacturer's defects only.  Return shipping charges are the responsibility of the customer, no exceptions.  If you cancel your order, shipping and handling costs will not be refunded if the item has already shipped from our company.  If a return is accepted under any other situation that the conditions listed above, a 25% restocking fee will be accessed.  

Be sure that the return form and label or the RMA number is clearly displayed on the outside of your package. Also make sure to include your name, address and daytime phone number. All packages that do not either display a RMA number or a return form and label will be refused and sent back to the sender at the senders expense.

  
RETURN PROCEDURES
A.       A Return Merchandise Authorization (RMA) number must be obtained from Smart Life Store and is to be marked clearly on the outside of the shipping box for product returns.  The RMA is valid for 10 days.
B.       The customer may ship the product directly back  postage pre-paid to the address provided with the RMA or the original "Shipped from Address" on the box you originally received the product in.
C.      The customer must ensure that merchandise is returned and received by the warehouse, to receive proper credit.  Smart Life Store does not track expired RMA's.
D.      Shipping on merchandise being returned to Smart Life Store must be prepaid.
E.    Pepper sprays will only be accepted for replacement/exchange within 2 days of delivery/receipt of the product, if defective.  No refunds or credits will be issued for pepper sprays or clothing, no exceptions.

Our Contact Information and Local Pickup Location:

Citizen's Spy and Defense Store
25652 Taladro Circle Unit H
Mission Viejo, CA 92691

team@smartlifestore.com

1-800-883-1204